When you are halfway through a shift that feels like it is going on forever, then an instant morale boost can come in many forms, but it often involves some light-hearted laughter.
Thankfully for the emergency services, control room staff up-and-down the country can subconsciously uplift the morale of their colleagues just by some choice words added into a Computer Aided Dispatch (CAD) message.
CAD messages are sent to mobile data terminals which are found in emergency service vehicles.
They included the essential elements of a call so that, in this case, ambulance crews can arrive on the scene with as much information as possible.
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Because remember: Laughter is stress leaving the body!